  | User Experience Architect - BarkleyREIBarkleyREI is an interactive agency that develops websites primarily for non-profits, tourism, and higher education. As a user experience architect I:
Some of the clients I have worked with include:
User Research Leader & Interaction Designer - Emerson Process ManagementThe capstone project for the Master of Human-Computer Interaction degree at Carnegie Mellon is an eight month long project that involves a team of five students dealing with a real client in industry. My team worked on redesigning the DeltaV Process Automation software for Emerson Process Management.The DeltaV software is a process control automation software that refinery, chemical, and power plant process operators sit in front of for 10 hour shifts. As the User Research leader of my team of five, I coordinated observation of users at processing plants to figure out behaviors and needs. I assigned members of the team to write contextual inquiry guide, write notes during the contextual inquiries, ask questions and interact with the users, review notes, and create user roles and models. I also coordinated the testing of our team's interface prototypes. I assigned members of the team to create a user test plan and create user test reports. As an interaction designer, I worked with the team to perform the contextual inquiries, model the research information, create prototypes, and user test the prototypes to lead to a redesign of the DeltaV software. Methods used:
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